The indictment as well as 404 Media’s own research into refund fraud reveals a professionalized ecosystem of sellers and people providing various services as part of the wide-reaching scam. As well as malicious insiders, refund scammers take advantage of customer service representatives and online retailers’ lax refund policies to get expensive items for free. This is not a crime whose only victims are giant retailers, who may garner little sympathy. Delivery drivers, who already have very difficult jobs, are often dinged for misdelivering or failing to deliver a package, which is something these types of scams often rely on.
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Source : https://slashdot.org/story/23/11/07/1459233/how-a-refund-fraud-gang-stole-700000-from-amazon?utm_source=rss1.0mainlinkanon&utm_medium=feed